POLICIES

Check-in: 4pm | Check-out: 11am | No Smoking | No Pets

1) You hereby authorize Aspen Courtyard Residence (ACR) to charge your credit or debit card for payment of all charges incurred on this account. You hereby authorize Hotel to charge your credit or debit card to cover any and all damage to the room(s) caused by you or your guests/invitees during your stay. If your credit or debit card is declined, you agree to immediately pay for any and all damages to your room(s) via a different payment method.

2) Guests must be 21 years of age or older to check into any property managed by ACR. I certify that I am 21 years of age or older.

3) Service animals as defined by the ADA are always welcome. If possible, we request that you avoid leaving your service animal in your room unattended and not allow your service animal on furniture or beds more than necessary.

4) Aside from service animals as defined by the ADA, ACR is not pet friendly. If there is evidence that you brought a pet into your non-pet friendly room or a residence, you hereby authorize ACR to charge your credit or debit card a deep cleaning fee of $500. If your credit or debit card is declined, you agree to pay ACR a $500 deep cleaning fee via a different payment method.

5) ACR is situated in the South Main Neighborhood, which is a new neighborhood under construction. We cannot offer discounts or refunds on the basis of construction noise.

6) ACR is strictly non-smoking. If there is evidence of smoking in your suite, residence or anywhere on the premises, you hereby authorize ACR to charge your credit card or debit card a deep cleaning fee of $500. If your credit or debit card is declined, you agree to pay ACR a $500 deep cleaning fee via a different payment method.

7) If you fail to vacate the residence/suite by check-out time on the day of your departure, and you have not made arrangements for a late check-out, Hotel reserves the right to remove you, your guests/invitees and all belongings from the residence/suite(s).

8) Bringing hazardous, illegal or flammable items, or items of an objectionable nature, into your suite(s) is prohibited. You are solely liable and responsible for all loss and damage, financial or otherwise, that may be caused by such items or as a result of your or your guests/invitees negligence.

8) Cancellations made less than 48 hours before check-in incur a fee of one night’s stay plus tax. Reservations cannot be changed within 48 hours of check-in. After check-in, no refunds are given for unused nights due to early departure.